Privacy Notice
This Privacy Notice explains how we collect, use, store, and protect your personal data when you visit the Picklemania™ website or interact with us as a customer. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We act as the Data Controller for the personal data we process.
13.1 Personal Data we Collect
Identity
Name, date of birth, location, gender
Contact
Email address
Transaction
Purchases, order history
Technical
IP address, browser type, device identifiers, cookies
Usage
Pages visited, interactions, preferences
Marketing
Communication preferences
13.2 How we collect your data
- Directly from you (forms, purchases, enquiries)
- Automatically through cookies and analytics
- From third-party providers (payment processors)
13.3 Legal bases for processing
13.4 How we use your data
- To provide and manage your services
- To respond to enquiries
- To personalise website content
- To improve our services and website
- To comply with legal obligations
13.5 Sharing your data
We do not sell your personal data.
We may share your data with:
- Branded Partners
- Payment processors
- IT and hosting providers
- Professional advisers (legal, accounting)
- Regulators or law enforcement where required
13.6 Data retention
Account data is stored permanently. If a user requests deletion, all Personally Identifiable Information (PII) will be anonymised. See Subject Rights.
Media
Old avatars are instantly deleted if new ones are uploaded. We do not retain deleted avatars.
Chat
Retained according to TalkJS data retention policy.
* All data is provided explicitly by the user. We do not collect any data in any hidden manner.
13.7 Your rights
13.8 Complaints
You may complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
13.9 Updates
We may update this notice from time to time, and the latest version will always be available on our website.